GENERAL TERMS AND CONDITIONS OF THE ONLINE STORE

aimmencare.com

I. SUBJECT
Art. 1. These general terms and conditions regulate the relations between “Time For Me” Ltd., Sofia, Maestro Kanev St. 78, entrance B, hereinafter referred to as the SUPPLIER, and the customers, hereinafter referred to as USERS, of the online store www.aimmencare.com, hereinafter referred to as the “ONLINE STORE”.

II. SUPPLIER INFORMATION
Art. 2. Information according to the E-Commerce Act and the Consumer Protection Act:
1. Name of the Supplier: “Time For Me” Ltd.
2. Registered office and address: Sofia, Maestro Kanev St. 78, entrance B.
3. Address for business activities: Sofia, Maestro Kanev St. 78, entrance B.
4. Contact details: info@aimmencare.com
5. Registration in public registers: UIC 201615285
6. Personal data administrator certificate number: No. 678410971
7. Supervisory authorities:
(1) Commission for Personal Data Protection
Address: Sofia 1592, Prof. Tsvetan Lazarov Blvd. No. 2
Tel.: (02) 940 20 46
Fax: (02) 940 36 40
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg

(2) Consumer Protection Commission
Address: 1000 Sofia, Slaveykov Sq. No. 4A, floors 3, 4 and 6
Tel.: 02 / 980 25 24
Fax: 02 / 988 42 18
Hotline: 0700 111 22
Website: www.kzp.bg
8. VAT Registration No.: BG201615286.

III. CHARACTERISTICS OF THE ONLINE STORE
Art. 3. The online store is accessible at www.aimmencare.com, through which Users can conclude purchase–sale and delivery contracts for the goods offered by the ONLINE STORE, including the following:
1. Register and create a profile for browsing the ONLINE STORE and using additional information services;
2. Submit electronic statements related to concluding or performing contracts with the ONLINE STORE through its interface;
3. Conclude contracts for purchase–sale and delivery of the goods offered by the ONLINE STORE;
4. Make payments related to the concluded contracts with the ONLINE STORE according to the supported payment methods;
5. Receive information about new goods offered by the ONLINE STORE;
6. View the goods, their characteristics, prices, and delivery conditions;
7. Be informed about their statutory rights, mainly through the ONLINE STORE interface;
8. Exercise the right to withdraw from distance contracts for goods for which the right of withdrawal applies.

Art. 4. The Supplier delivers the goods and guarantees the Users’ rights provided by law, in accordance with good faith, established practice, and consumer or commercial law rules and conditions.

Art. 5. (1) Users enter into a purchase–sale contract for the goods offered by the ONLINE STORE through the Supplier’s interface.
(2) Under the contract, the Supplier undertakes to deliver and transfer ownership of the goods selected by the User through the interface.
(3) Users pay the Supplier the remuneration for the delivered goods according to the conditions stated in the ONLINE STORE and these general terms. The remuneration equals the price announced on the ONLINE STORE.
(4) The Supplier delivers the ordered goods within the deadlines and conditions specified on the ONLINE STORE and in these general terms.
(5) The delivery price is specified separately and explicitly from the price of the goods.

Art. 6. (1) The User and the Supplier agree that all statements between them regarding the conclusion and execution of the purchase–sale contract may be made electronically under the Electronic Document and Electronic Signature Act and Art. 11 of the E-Commerce Act.
(2) It is presumed that electronic statements made by Users on the site originate from the persons whose data were provided at registration, if the User has entered the correct username and password.

IV. USE OF THE ONLINE STORE
Art. 7. (1) To use the ONLINE STORE for concluding purchase–sale contracts, the User must enter a username and password when registration is required.
(2) The username and password are set by the User through registration on the Supplier’s website.
(3) By filling in the data and clicking “Yes, I accept” or “Register,” the User declares that they are familiar with these general terms, agree with them, and undertake to comply with them.
(4) The Supplier confirms the registration by sending an email to the User containing an activation link. After activation, a User account is created and contractual relations arise.
(5) Users must provide accurate and up-to-date information during registration and update it if changes occur.
(6) To access the full functionality of the ONLINE STORE, the User must register. The Supplier is not liable if the User cannot access certain functionalities due to lack of registration.
(7) These general terms may be accepted even without registration through explicit consent on the ONLINE STORE.

Art. 8. (1) The email address provided during initial registration and any subsequent address used for communication is considered the “Primary contact email.” The User may change it.
(2) Upon request to change the primary email, the Supplier sends a confirmation request to the new email.
(3) The change becomes effective after confirmation via the link sent by the Supplier.
(4) The Supplier informs the User of the completed change via email sent to the previous primary address.
(5) The Supplier is not liable for unauthorized email change.
(6) The Supplier may require the use of the primary email in specific cases.

V. TECHNICAL STEPS FOR CONCLUDING A PURCHASE–SALE CONTRACT
Art. 9. (1) Users use the Supplier’s interface to conclude contracts for goods offered in the ONLINE STORE.
(2) The contract is concluded in Bulgarian.
(3) The contract includes these general terms, accessible on the ONLINE STORE.
(4) The party to the contract is the User according to the data in their profile.
(5) The Supplier provides technical means for identifying and correcting errors before submitting the contract statement.
(6) The contract is considered concluded when the User registers or explicitly accepts the general terms. The purchase–sale contract for a specific good is concluded upon placing the order.
(7) The Supplier notifies the User electronically about the contract conclusion.
(8) Statements are considered received when the recipient has access to them.
(9) The Supplier delivers goods to the address specified by Users and is not liable for incorrect or misleading information provided.

Art. 10. (1) Users conclude the contract by the following steps:
– Registration in the ONLINE STORE or ordering without registration;
– Logging into the system with username and password;
– Selecting goods and adding them to the purchase list;
– Providing delivery information;
– Choosing payment method and time;
– Confirming the order.
(2) Users may conclude a contract without registration using the respective functionality.

VI. SPECIAL OBLIGATIONS OF THE SUPPLIER. CONSUMER PROTECTION
Art. 11. The rules in this section apply to Users who are consumers under the Consumer Protection Act and related legislation.

Art. 12. (1) The main characteristics of the goods are described in their product profiles.
(2) The prices including all taxes are shown in the product profiles.
(3) Delivery costs not included in the product price are provided:
– In the product profile;
– During the order process.
(4) Payment, delivery, and contract execution methods are outlined in these general terms and on the Supplier’s website.
(5) Information is accurate at the moment of display before concluding the contract.
(6) The Supplier specifies delivery conditions for each item.
(7) The Supplier displays the total order value before contract conclusion.
(8) Users agree that mandatory information may be provided through the ONLINE STORE interface or by email.

Art. 13. (1) The consumer agrees that the Supplier may require advance payment.
(2) The consumer chooses whether to pay before or upon delivery.

Art. 14. (1) The consumer has the right to withdraw from the contract within 14 days from receiving the goods, using the withdrawal form available on the Supplier’s site.
(2) The right of withdrawal does not apply to:
1. Goods made to consumer specifications;
2. Goods that may deteriorate quickly;
3. Sealed goods unsealed after delivery that cannot be returned for hygiene reasons;
4. Goods mixed with others after delivery;
5. Sealed audio/video recordings or software unsealed after delivery;
6. Newspapers, periodicals, or magazines except subscriptions.
(3) If the Supplier has not provided mandatory information, the withdrawal period is extended up to one year and 14 days.
(4) Upon withdrawal, the Supplier refunds all payments including delivery within 14 days.
(5) Return costs are borne by the consumer.
(6) The consumer must preserve the goods during the withdrawal period.
(7) Withdrawal may be exercised using the official form.
(8) The Supplier may withhold the refund until receiving the goods or proof of their return.

Art. 15. (1) Delivery time is specified per product.
(2) If not specified, delivery is within 30 business days after sending the order.
(3) If the Supplier cannot deliver, they must notify the consumer and refund any payments.

Art. 16. (1) The Supplier delivers goods after confirming all required consumer information.
(2) Delivery is confirmed by written acknowledgment unless otherwise agreed.
(3) Delivery is considered made if a reasonable person may deliver the information to the consumer.

VII. OTHER CONDITIONS
Art. 17. The Supplier delivers the goods within the agreed timeframe.

Art. 18. The User must inspect the goods upon delivery and immediately notify the Supplier of any discrepancies.

VIII. PERSONAL DATA PROTECTION
Art. 19. (1) The Supplier takes measures to protect Users’ personal data according to the Personal Data Protection Act.
(2) For security reasons, data is sent only to the email provided at registration.
(3) The Supplier maintains a Privacy Policy on its website.
(4) Users agree that the Supplier may process their data necessary to fulfill orders and the contract.

Art. 20. (1) The Supplier may require Users to verify their identity and submitted data.
(2) If the User forgets their username or password, the Supplier applies the announced recovery procedure.

IX. AMENDMENTS AND ACCESS TO THE GENERAL TERMS
Art. 21. (1) These general terms may be amended by the Supplier, who will notify all registered Users.
(2) Changes take effect after User notification unless the User rejects them within 30 days.
(3) Users agree that notifications are sent to their registration email and do not require a digital signature.

Art. 22. The Supplier publishes the general terms and all amendments on the ONLINE STORE website.

X. TERMINATION
Art. 23. These general terms and the User’s contract with the Supplier are terminated in the following cases:
– liquidation or insolvency of either party;
– mutual written consent;
– unilateral notice in case of breach;
– objective impossibility to perform the contract;
– seizure or sealing of equipment by authorities;
– account deletion by the User (existing contracts remain valid);
– withdrawal under Art. 55(1) of the Consumer Protection Act.

XI. OTHER CONDITIONS
Art. 24. Invalidity of any clause does not invalidate the entire contract.

Art. 25. For matters not covered, Bulgarian legislation applies.

Art. 26. All disputes will be resolved by the competent court or the Consumer Protection Commission.